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Co-Managers/Sales Associates
Posting Date:  06/21/13
Job Number:  3760130
Location:  ON, Markham

Hourly Associates/Co-managers

Express is a specialty apparel and accessories retailer of women's and men's merchandise, targeting the 20 to 30 year old customer. The Company has over 30 years of experience offering a distinct combination of fashion and quality for multiple lifestyle occasions at an attractive value addressing fashion needs across work, casual, jeanswear, and going-out occasions. The Company currently operates more than 600 retail stores, located primarily in high-traffic shopping malls, lifestyle centers, and street locations across the United States, Puerto Rico, Canada and also distributes its products through the Company's e-commerce website, www.express.com.

Hourly Associate Position Overviews

Co-Manager - Responsible for assisting Store Manager in attracting, hiring, training and developing all levels of Associates including: Sales Associates, Stylists and Stock Experts. The Co-Manager assists the store team in meeting all financial and statistical goals while managing an individual Division of Responsibility (DOR), which include:
  • Brand - drives the visual execution of the store (floorsets) according to company standards.
  • Talent - recruits, staffs, and manages the stores talent schedules. Delivers Orientation and ongoing education for Associates.
  • Capability - manages store stockroom processes, merchandise flow activities, and coaches to help reduce shrink in the store.

Assistant Manager - Responsible for leading sales floor coverage while maintaining a selling focus in the absence of store management. Develops, coaches, and motivates sales Associates to provide an exceptional customer experience.

Stylist - Exceeds customer expectations by providing a personalized fitting room experience. Demonstrate strategic selling techniques such as fitting room wardrobing and personalized merchandise selections. Provides advanced knowledge of current fashion trends and Express product. Maximizes the fitting room experience, while driving sales and creating an elevated customer experience.

Stock Expert - Exceeds customer expectations by leveraging merchandise flow efficiencies to ensure product is available and easy to shop. Ensures merchandise is processed according to UPH standards. Ensures new product is placed appropriately on the sales floor once it arrives and has been processed.

Sales Associate - Responsible for providing an exceptional customer experience through offering assistance when needed, ensuring product is on the floor and sized appropriately, and all customers have a quick and efficient cash wrap experience. Additional tasks include stocking, cleaning, and folding merchandise.


An equal opportunity employer, Express does not discriminate in hiring or terms and conditions of employment because of an individual's race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, age, record of offences, marital status, family status or disability. Express only hires individuals authorized for employment in Canada.



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